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    London Claims Group

    With more than 50 years of experience in the London Market, our London Claims Group provides a turnkey approach to claims management for the market.

    • Overview

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    Hunter McFadden, Jr.

    Hunter McFadden, Jr.

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    Confidence, convenience and communication are the hallmarks of our approach. We simplify the claims process by integrating all the services you need into an efficient, connected team. From day one, we act as an extension of your claims department, representing you in the best possible light and ensuring that your clients have a positive experience.

    Outcome driven process

    Traditional claims processes, where claims professionals work with separate outside coverage counsel, can be cumbersome, inefficient and cost-prohibitive. Communication is often lacking, resulting in disjointed service. Our turnkey approach remedies this.

    We seek the most cost-effective outcome by recognizing the value of each case and proactively managing it through resolution. Our integrated, in-house “boutique” approach brings claims managers and coverage lawyers together to position your insured’s dispute for the optimal outcome, whether through early settlement or mediation or in the courtroom.

    Benefits of our approach

    • Reducing costs through faster claims resolution
    • Streamlined communications among adjusters, coverage attorneys and insureds
    • Better commercial outcomes
    • Stronger relationships between underwriter and insured
    • Real-time claim status access through our online client portal

    Why it works

    • Optimal balance of legal and claims management experience
    • Analysts with 20-year average tenure and focused knowledge about key product groups
    • Strong long-term London Market relationships – more than 50 years in the market
    • Creative solutions focused on resolving disputes, not litigating liability and coverage
    • Proactive negotiation that reduces claims leakage and unnecessary defense spending
    • Bespoke services and pricing structure
    • Delegated authority to reduce unnecessary reporting and cost

     

    Benefits of our approach

    • Reducing costs through faster claims resolution
    • Streamlined communications among adjusters, coverage attorneys and insureds
    • Better commercial outcomes
    • Stronger relationships between underwriter and insured
    • Real-time claim status access through our online client portal

    Why it works

    • Optimal balance of legal and claims management experience
    • Analysts with 20-year average tenure and focused knowledge about key product groups
    • Strong long-term London Market relationships – more than 50 years in the market
    • Creative solutions focused on resolving disputes, not litigating liability and coverage
    • Proactive negotiation that reduces claims leakage and unnecessary defense spending
    • Bespoke services and pricing structure
    • Delegated authority to reduce unnecessary reporting and cost

     

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